COVID - 19 and My Pet Treats

We are living in unprecedented times, without a road map or a template to follow.

We can only hope and pray, that all our customers, friends and loved ones will

keep safe and well.

We feel privileged to be classified as an essential business. We do however feel for those that have been stood down from work and the many small business' that are doing it tough and perhaps may not open again.

As an essential business we remain serious about protecting you and us during this testing time. Therefore we have taken several voluntary and mandatory processes.

COVID Pet Humour

Temperature Check Choose wisely.jpg
Our steps to help protect you and us
  • 05/04/2020 & 18/4/2020 - 'Infection Control Training COVID - 19' - Certificates.

  • 10/06/2020 - 'COVID 19 and Pets: The Facts' - Certificate.

  • 04/08/2020 - 'Permitted Worker Permit'.

  • 07/08/2020 - 'COVID Safe Plan' at our factory and retail show room.

  • 07/08/2020 - 'COVID Risk Management Plan' and 'Safe Work Method Statement' for offsite work including at our farmer's markets.

  • Daily Temperature and well being checks.

  • Single use of gloves during contactless Deliveries.

  • Preferred method of payment is Card, PayPal and EFT. Non preferred cash payments are accepted and immediately sanitised and stored separately.

Essential Business Operation

  • We are permitted to remain open as an essential business, for your pet's essentials.

  • We are permitted to deliver your pet essentials beyond the 5 km radius.

  • For your pet essentials, you are permitted to come to us within your home's 5 km radius, providing you comply with the Chief Health Officer's Public Health Directions.

  • As a condition of entry, we are permitted to request that you wear a face covering, unless you have a medically approved reason that will compromise your health from doing so.

  • For clarification on current COVID-19 restrictions, please click on the DHHS link below.